Privacy Policy

Who we are

Our website address is:
Our email address is:
We are located in Belgium.

What personal data we collect and why we collect it


When placing an order on our Ravelry store, personal information (e-mail address, name/nickname, order information, payment information) is stored in the Ravelry database. This information is collected, used and stored by us to complete your order, to comply with national laws, and to comply with Ravelry’s terms of service. You check check out Ravelry’s privacy policy here:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you enter your data using one of our contact forms, this data will be stored so that we can respond to your inquiry.


If you subscribed to our newsletter, we have access to your e-mail address and other personal information you may have submitted in order to send you updates and promotional offers using MailChimp. You can check out their legal practices here:


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This website uses Google Analytics, a service which transmits website traffic data to Google servers. This instance of Google Analytics does not identify individual users or associate your IP address with any other data held by Google. Reports provided by Google Analytics are used to help us understand website traffic and webpage usage.

Who we share your data with

Data on you entered on this website is not being shared with third parties under any circumstances.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Personal information that is related to purchase in our Ravelry store will be stored for a minimum period of 5 year.

Where we send your data

Visitor comments and contact form entries may be checked through an automated spam detection service.

Your contact information

Your contact information is being used in order to complete Ravelry orders, answer inquiries, and/or send updates via our newsletter. It is not being shared with any third parties.

What rights you have over your data

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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